💬 Foodie Fam – Customer Support FAQs
1. ❓“How do I change my membership tier?”
Hey [First Name]! 💛
You can upgrade, downgrade or cancel your membership anytime via your [account settings link]. If you’re stuck, just reply to this message — we’ve got you.
You can upgrade, downgrade or cancel your membership anytime via your [account settings link]. If you’re stuck, just reply to this message — we’ve got you.
2. ❓“I can’t log in / reset my password.”
Oh no — tech hiccups are the worst! 😅
Here’s a [password reset link]. Still no luck? Let us know what error you’re seeing and we’ll sort it quicker than you can say “gnocchi bake”.
Here’s a [password reset link]. Still no luck? Let us know what error you’re seeing and we’ll sort it quicker than you can say “gnocchi bake”.
3. ❓“What’s included in each membership tier?”
Great question! Here’s a quick taste:
Taste Bud: Light inspo — weekly menus, recipes, and vibes 🍓
Foodie Friend: Social + supportive — access to community events, chat, extras 🥂
Culinary Companion: Custom coaching, meal plans, 1:1 Q&A 💬
You can compare all tiers [here — link].
Taste Bud: Light inspo — weekly menus, recipes, and vibes 🍓
Foodie Friend: Social + supportive — access to community events, chat, extras 🥂
Culinary Companion: Custom coaching, meal plans, 1:1 Q&A 💬
You can compare all tiers [here — link].
4. ❓“Where can I find the recipes / meal plans?”
All recipes, weekly menus and bonus content live in your Member Hub! Log in [here] and navigate to “My Recipes” or “This Week’s Menu”. Need a shortcut? We’ll happily email you a direct link! 🥄
5. ❓“Can I gift a membership?”
Yes — and what a delicious idea! 🎁
We offer Foodie Fam gift memberships (1, 3, or 12 months). Pop over [here — link] to send the gift of food joy.
We offer Foodie Fam gift memberships (1, 3, or 12 months). Pop over [here — link] to send the gift of food joy.
6. ❓“Do you cater to dietary needs?”
Absolutely! Most of our recipes are flexible and can be filtered for GF, DF, veg, vegan, or low FODMAP. We’re big on inclusivity, not exclusivity. Let us know what you need — we’ll help you customise your plan.